Privacy Policy
Introduction
zareveloolora respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our expense categorization services. We operate under Australian privacy laws and regulations, ensuring your information receives comprehensive protection.
By using our services, you agree to the collection and use of information as described in this policy. We've designed this document to be clear and comprehensive, helping you understand exactly what happens with your data.
Information We Collect
Personal Information
Financial Data
We collect transaction data that you upload or connect through banking integrations. This includes transaction amounts, dates, merchant names, and your categorization choices. All financial data is encrypted and stored securely in compliance with Australian financial privacy standards.
Technical Information
We automatically collect certain technical information including your IP address, browser type, device information, and usage patterns. This helps us improve our service performance and provide technical support when needed.
How We Use Your Information
We use your personal information to provide and improve our expense categorization services. Your financial data helps our system learn your preferences and provide more accurate automatic categorizations over time.
We never use your financial information for marketing purposes or share it with third parties for their commercial benefit. Your transaction data remains confidential and is only used to provide the services you've requested.
Data Storage and Security
Your data is stored on secure servers located in Australia, ensuring compliance with local data sovereignty requirements. We employ industry-standard encryption methods, including AES-256 encryption for data at rest and TLS 1.3 for data in transit.
Access to your personal information is restricted to authorized staff members who require it to provide services. All employees sign confidentiality agreements and receive regular privacy training.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights promptly and transparently.
To exercise any of these rights, contact us using the details provided below. We may need to verify your identity before processing certain requests to protect your privacy.
Data Sharing and Third Parties
We don't sell, trade, or rent your personal information to third parties. However, we work with trusted service providers who help us deliver our services effectively.
Service Providers We Work With
All third-party providers are carefully vetted and must agree to strict confidentiality terms. They can only use your information to provide services on our behalf and cannot use it for their own purposes.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your subscription plus seven years for tax and business record purposes, in accordance with Australian business record requirements.
Transaction data may be retained longer if required for categorization algorithm improvements, but this data is anonymized and cannot be linked back to individual accounts. You can request early deletion of your data, though this may affect service functionality.
International Data Transfers
Your data is primarily processed and stored within Australia. In limited circumstances, we may transfer data internationally for technical support or service provision. Any international transfers are conducted under appropriate safeguards including contractual protections and adequacy decisions where applicable.
Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze service usage. Essential cookies are necessary for basic functionality, while optional cookies help us understand user preferences and improve our services.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect some service features, but core functionality will remain available.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notification or prominent website notices at least 30 days before taking effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of last modification is displayed at the top of this document.
Ground Floor 212 Quay St, Rockhampton, QLD, 4700, Australia
Phone: +61 7 5593 2566
Email: privacy@zareveloolora.com